Terms

Terms and Conditions

These Terms and Conditions form a legally binding agreement between M&M Xtreme World of Fitness and each individual member who enrols in our studio and uses our services. By signing up for a membership with M&M Xtreme World of Fitness, you agree to comply with these Terms and Conditions.

1. Membership Options

a) Weekly Direct Debit Membership (Card or Bank Account)

Minimum 1-month sign-on commitment.
Suspensions are available upon request.
Cancellation is available after the initial 1-month sign-on period, subject to the cancellation terms below.

b) 3-Month Upfront Access

Unlimited classes.
No suspensions are permitted.
No cancellations are permitted during the membership term.
Fees are non-refundable except where required by law.

c) Session Packs (5 or 10 Sessions)

Sessions may be used at any time and do not expire, unless otherwise advised in writing.
Session packs are non-refundable except where required by law.
Session packs are non-transferable.

d) 12-Month Contract Membership (52-Week Term)

This membership is for a fixed term of 12 months.
Early cancellation during the contract term will incur an early termination fee.
Payment, suspension, and cancellation terms apply in accordance with these Terms and Conditions unless otherwise advised in writing.

e) MMAF Membership

MMAF memberships are for a 12-month term.
If a member changes over to an MMAF membership, a new 12-month term will commence from the date of the membership change.
Early cancellation during the 12-month term will incur an early termination fee.
Payment, suspension, and cancellation terms apply in accordance with these Terms and Conditions unless otherwise advised in writing.

2. Membership Cancellation

Members on a weekly direct debit membership may request cancellation after completing the initial 1-month sign-on period.

Members on a 12-month contract membership or MMAF membership may request cancellation before the end of the contract term; however, an early termination fee will apply.

All cancellation requests must be submitted in writing by email to studio@mmxtreme.com.au and must include:

Your full name
The studio you are a member of
The reason for requesting cancellation

A minimum of 14 days’ notice is required. This is equivalent to 2 payments.

Direct debits will continue in accordance with your existing payment cycle until the 14-day notice period has been completed. Studio access will remain active during this notice period.

Please allow 5 to 7 business days for cancellation requests to be processed. Scheduled debits that fall within this processing period may still occur.

3. Membership Suspension / Pause

Members may request to suspend their membership by emailing studio@mmxtreme.com.au.

Suspension requests must include:

Your full name
The reason for requesting the suspension
Dates of the suspension period

Membership suspensions are permitted for a minimum of 2 weeks and a maximum of 12 weeks per calendar year at no charge. If a member wishes to continue their membership pause beyond the 12-week free suspension period, an ongoing suspension fee of $4 per week will apply until the membership is reactivated.

Cancellation requests cannot be processed while a membership is on suspension.

Memberships are non-transferable and cannot be transferred to another person.

At the end of the suspension period, or when the member chooses to resume, membership payments will automatically return to the normal payment cycle.

4. Payment

Payment is required 1 week in advance.

Payments may be made by:

Credit card
Bank account direct debit

By providing your payment details, you authorise M&M Xtreme World of Fitness to deduct membership fees and any other applicable charges in accordance with your selected membership agreement.

5. Failed Payments

If a payment is declined or unsuccessful, the payment may be reprocessed by the system.

Failed payments may result in an interruption to your booking access until outstanding amounts have been paid.

M&M Xtreme World of Fitness reserves the right to restrict access to classes or facilities where payments remain overdue.

6. General Provisions

You are responsible for keeping your contact and payment details up to date.

M&M Xtreme World of Fitness reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated by email, in-studio notice, and/or on our website.

All members agree to comply with studio rules, class policies, and any health and safety directions given by staff.

To the extent permitted by law, M&M Xtreme World of Fitness is not liable for any loss, damage, or injury arising from the use of our facilities or participation in our classes, except where liability cannot be excluded by law.

All membership fees and charges are non-transferable.

By signing up for a membership with M&M Xtreme World of Fitness, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these Terms and Conditions, you should not proceed with your membership enrolment.